We're here for any questions you may have! Before sending us your message, have you checked our FAQ's to see if you can find an answer there?
Most asked questions
How can I track my order?
You will receive a confirmation email with a tracking number within 1 working day of placing your order. Click on your tracking number and you will be redirected to the tracking page.
Did you opt for standard shipping? We advise you to track your order through your local postal service's website once it has arrived in your country.
What are the benefits of Loop Experience and Quiet?
Peace and quiet in the most comfortable circumstances: that’s what you get with Loop Quiet. These earplugs, made of soft silicone, are designed to lower ambient noise by 27 dB. Enough to let you concentrate, sleep or travel peacefully
Loop Experience earplugs are designed so sound and speech remains clear, yet less loud, by mimicking your ears’ acoustical function. Say what? Yes, its unique technology, combining an acoustic channel with mesh, reduces ambient sounds by 18 dB. Enough to protect your ears without compromising on the experience.
How do I insert my Loops?
Take the ring of the Loop between your thumb and index finger, put it in your ear. Once sealed in the ear canal, turn and adjust so your Loops aren't visible from the front.
Send us a message
Chat with us
Prefer to send us an email?
For collaborations, please mention "collab" in your email so we know who to direct you to.
Jobs at Loop
Looking for a job at Loop? Good call! Please review our
international careers page for all job openings.